Student, Credit & Collection

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Student, Credit & Collection. This job is part-time temporary.

Credit Department mission is to protect the corporate receivable asset through optimizing the efficiency of Credit Management practices and effectively managing high credit risk/high credit exposure receivables to maximize profitability while minimizing bad debt loss.

Reporting to the Manager, Credit, your role will consist of performing risk analysis on new and existing customers to minimize credit risk and exposure by validating strict Credit Department adherence to Domtar’s Credit Policy and Procedure. You will also ensure timely collection of a portfolio to increase accounts receivable percentage current and decrease DSO, resolve complex credit issues with customers and provide quality customer service.

Job Responsibilities/Accountabilities: 

•    Effectively manage an assigned major account portfolio of $75M+ (for +/- 200 accounts).
•    Establish, maintain, and review accounts files and credit scorings.
•    Maintain detailed on-line documentation of collection action taken and correspondence with stakeholders regarding issues impacting collection.
•    Follow-up on delinquent customer accounts to maintain customer payment habits within our established payment term.
•    Resolve complex collection issues with customers to ensure prompt collection.
•    Liaise with Sales, Customer Service, Sales Accounting to ensure resolution of disputed invoices, deductions, and other items.
•    Ensure integrity of the master data files related to Credit.
•    Troubleshoot problems related to collections, masterdata, deductions and systems whenever they affect credit or collections process.
•    Ensure timely review and release of held orders and advise Sales and customer accordingly. 
•    Participate in the different department projects. 
•    Establish and maintain efficient work relationship with internal and external customers.
•    Professional and courteous communication 

Professional Experience/Qualifications: 

•    You hold a bachelor’s degree in accounting or equivalent coupled with a minimum of five (5) years of experience in Credit Analysis and Collection.
•    You are familiar with Credit tools (scoring models and financial statement analysis). 
•    You have a working knowledge of SAP (FI/CO) and  Oracle (JDE)
•    You have a good knowledge of Microsoft office and advanced knowledge of Excel functions.
•    Being bilingual in both French and English is an asset, but English is mandatory (written and spoken).

What we are offering

• Competitive salary and annual bonus 
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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Finance