Shift Supervisor

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Skookumchuck, British Columbia, Canada, is seeking talent to fill the position of Shift Supervisor. This job is full-time permanent.

The Supervisor of Operations has the authority to execute on behalf of the Company all area responsibilities for safety, quality, fiscal accountability, assets and continuous operation of production processes while effectively leading and directing the hourly workforce, in alignment with the organizational goals and objectives.

Safety, Environmental & Quality
•    Ensures compliance with OHS and organizational safe work practices and policies.
•    Responsible for all aspects of safety and housekeeping pertaining to crew and their jobs.
•    Conducts regular safety and housekeeping inspections and daily crew talks in addition to Monthly safety meetings.
•    Maintains adherence to environmental responsibilities.
•    Ensures product quality meets on grade standards.
•    Maintains all documentation for compliance and due diligence requirements.

Operations & Key Job Accountabilities
•    Responsible for optimum process quality and maintaining operating targets as per established operation procedures.
•    Overall responsibility for the mill on nights and weekends.
•    Co-ordinates maintenance work to be completed on the shift.
•    Co-ordinates process changes to meet defined specifications, ensuring continuity between the Chip Handling, Main Mill, Steam and Recovery and the Finishing Line/Warehouse.
•    Allocates pulp produced during their shift as per “Allocation of Pulp to Orders” procedure.
•    Continuously monitors the process so that all required operating functions are carried out within the guidelines of good practice and/or government codes and so that energy and chemical usage is minimized.
•    Ensures crew is trained, competent and provide the tools and resources to perform their assigned duties. Schedules training as required
•    Maintains adequate reports and files for all areas of responsibility.
•    Having to Oversee Extra Maintenance People In On The weekend for Jobs That Require Weekend Work.

Employee Relations & Customer Satisfaction
•    Leads, directs, and co-ordinates the shift operating crew and shift maintenance personnel to meet production throughput, quality targets, safety performance, environmental compliance, government regulations, and insurance requirements are satisfied.
•    Ensures policies are enforced, workplace is orderly, implementation of change is effective and timely, impact on other departments is communicated ahead of time.
•    Provides employees with initial and ongoing mandatory job training.
•    Coaches,develops, motivates and leads Operators to perform their duties to the best of their abilities.
•    Responsible for crew scheduling and employee performance issues
•    Maintains close contact with maintenance personnel so that all repair work, planned or breakdown, is completed with a minimum of lost production.
•    Practices progressive discipline program with open, honest and constructive communication.
•    Documents and reports on any exceptions during his / her tour of duty, for lost production, off-quality, operating cost, environmental, safety or labour upset, etc.
•    Engages hourly employees in operations matters (i.e. operating procedures, inventory management, etc.)
•    Dealing With Conflict Amongst the Crew Personal Issues, Getting to a Conclusion to Maintain Stability Among the Crew Members

Financial Accountability
•    Operates within budgeted guidelines through the preparation, control and administration of departmental budgets.
•    Works to maximize production and quality while minimizing costs.
•    Coordinates inter-departmental communication to maintain productivity within the budget.
•    Reports variances or upsets that will affect budget targets.
Staff Management
•    Establishes and maintains extensive partnerships and develops a positive working environment with the team and ensures the team members are empowered, encouraged, and rewarded for their contributions and performance. Mentors and guides the team.  
•    Establishes and clearly defines responsibility for staff on the team and ensures the ongoing management and support of staff and effective employee performance.
•    Attracts and retains people with key skills with the focus on proficiency training and career development.

Education / Technical / Experience
•    Related Post-Secondary Education combined with two (2) years of pulp production experience.
Or equivalent combination of education, skills and experience.
•    Senior operating experience or prior supervisory experience in the Pulp & Paper Industry.
•    Proven competency in leading and directing a team.
•    Strong effective communication skills.
•    Competent in the use of computers and applicable technology.

Salary Range - $130,000-135,000 per annum

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.