Operations Supervisor

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Port Alberni, British Columbia, Canada, is seeking talent to fill the position of Operations supervisor

PRIMARY DUTIES & RESPONSIBILITIES

Safety, Environmental & Quality

•  Ensures daily operational processes comply with all safety and environmental codes, policies, and regulations.
• Ensures employees receive the training required to perform their jobs safely and efficiently.
• Ensures that only authorized and adequately trained employees operate tools and equipment or handle hazardous chemicals.
• Supports leadership in developing and implementing departmental objectives to achieve quality standards and maintain ISO certification.
• Maintains a high standard of housekeeping within the assigned area.

Operations & Key Accountabilities.

•  Responsible for the effective and efficient production of high-quality paper through the development, implementation, and continuous improvement of operational programs and procedures.
• Ensures systems and equipment operate efficiently, and that maintenance and repair activities are completed effectively.
• Prepares requisitions and coordinates the procurement of materials and supplies required for operations.
• Inspects operating circuits and production areas during each shift to ensure safe and efficient operation.
• Troubleshoots mechanical, electrical, and instrumentation issues to minimize downtime and maintain operational continuity.
• Ensures production, productivity, reliability, uptime, and quality targets are achieved.
• Collaborates with other Operations Supervisors and Maintenance teams to coordinate maintenance shutdown schedules.
• Performs Lockout/Tagout isolations in accordance with company procedures and safety requirements.
• Tracks and analyzes maintenance downtime to identify recurring equipment issues and opportunities for improvement.
• Contributes to the development of annual and five-year capital plans that support departmental and organizational objectives.
• Monitors equipment performance and production processes and responds to operational issues in a timely manner.
• Completes shift and production reports and communicates operational status, concerns, and priorities to incoming shifts and management.
• Researches, evaluates, and recommends initiatives that promote operational excellence, efficiency, and continuous improvement.
• Oversees and coordinates papermaking and paper coating operations through process control systems, machine consoles, and control panels to ensure production requirements are met.
• Monitors process control systems, panel indicators, gauges, video monitors, and other instruments to identify equipment malfunctions and ensure operations remain within established process specifications.
• Reviews instrument readings, production data, and quality test results, and directs operational adjustments to optimize production performance, product quality, and process efficiency.

Employee Relations 

• Provides leadership and direction to employees and fosters an environment which motivates the team to utilize capabilities in achieving desired business results
• Coach and train mill operators, track training progress and build a strong team environment.
• Handles frontline employee issues and may administer aspects of the collective agreement in a unionized mill.

Financial Accountability

• Awareness of potential financial impacts on operations and communicates or escalates matters in timely fashion, including destruction of property.
• Support budget preparation with regards to operations and maintenance costs.

Leadership

• Maintain extensive partnerships across the company and develop a positive working environment with the team ensuring that members are empowered, encouraged, and acknowledged for their contributions and performance.
• Ensure decisions align with collective agreement and verify through Operations Manager and Human Resources authorities. 

JOB QUALIFICATIONS

• Technical Experience & Education
• Minimum of 5 years of experience in an industrial manufacturing environment.
• Minimum of 3 years of leadership or supervisory experience.
• Post-secondary education in related field and/or wood processing experience is an asset.
• Working in a unionized environment with pulp and paper experience is an added advantage.

Skills & Abilities

• Demonstrates active participation, proactive communication, and collaboration within teams.
• Proficient in the use of computers and relevant business and operational technologies.
• Demonstrates strong strategic thinking and project management skills.
• Proven ability to lead and direct teams within a unionized environment.
• Possesses strong oral and written communication skills.
• Ability to establish and maintain positive and productive working relationships.

Salary Range: $107,000 to $119,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.