Superintendent, Maintenance

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Plymouth, (North Carolina, United States), is seeking talent to fill the position of Superintendent, Maintenance. This job is full-time permanent.

Domtar Plymouth Mill, is currently seeking a Maintenance Superintendent to join our team. Reporting to the Maintenance & Engineering Manager, you will be responsible for providing strategic leadership and direction to the maintenance teams in order to meet business requirements for the efficient production of Pulp & Paper while utilizing Lean Manufacturing tools and processes. managing the predictive/precision maintenance systems to optimize equipment reliability and ensuring cost effective maintenance service delivery. 

The Maintenance Superintendent will be responsible to lead the maintenance department in a safe and efficient manner and to set the strategic direction in alignment with attaining established goals and continuous improvement in the areas of safety, reliability, cost and personnel development to ensure business metrics and targets are achieved. 

This includes providing day to day or tactical efforts during unplanned maintenance events along with ensuring metrics are in place to manage the balance between planned and unplanned events.  This will involve sponsoring a more proactive and predictive culture and fostering an environment to help promote the transition to a more proactive versus reactive culture by utilizing continuous improvement tools and lean manufacturing to help manage and drive the transition.

Essential Functions

• Ensure all safety practices and procedures are consistently followed, including: Show Me” audits and HPI. Ensure that all direct reports and maintenance employees understand their responsibility around ensuring their personal safety and adherence to all safety policies and procedures.
• A personal dedication to safety, including proactive support of efforts to create a culture of safety excellence & leading by example.
• Establish, maintain, and support effective programs that will promote a sustainable, environmentally responsible process of manufacturing.
• Manage performance of all direct and indirect reports (planners, team leaders, and engineers, crafts, etc.) within the Maintenance Department in your area of responsibility to support improving area reliability.
• Lead and integrate reliability-centered maintenance practices and predictive maintenance tools, including but not limited to: vibration analysis, thermography, lube analysis, ultrasonic analysis, and failure analysis techniques.
• Lead the planning and execution of outages and down days as well as ensuring that all unplanned outages, maintenance projects, and troubleshooting activities are executed efficiently and effectively managed to help minimize impact on the business while controlling cost.
• Lead efforts around effective diagnosis of breakdowns and timely repair to maximize availability of equipment and processes.
• Monitor & track downtime data to work toward eliminating repeat failures thru root cause problem solving and implementing solutions. Ensure follow-up & action items are completed in a timely manner.
• Proactively identify potential problem areas and acts to increase reliability and reduce costs. 
• Ensures that the predictive and preventative maintenance schedules are adhered to and are aligned with transitioning to a more predictable culture.
• Develop and implement the area maintenance budget and drive year over year cost improvement.
• Ensure that all maintenance work (planned and unplanned) is performed on schedule and within budgetary limits.
• Set performance expectations and provide feedback to direct reports on areas of improvement in support of employee development.   
• Develop and maintain a positive relationship with union leadership to ensure sustainable business operations and results.  This includes ensuring alignment with the appropriate Labor Agreements, Rules & Regulations, Domtar policies & procedures and government regulations
• Able & willing for on-call rotation as well as occasional extended work hours during upset conditions
• A personal dedication to safety, including proactive support of efforts to create a culture of safety excellence
• A good work ethic, positive attitude & the ability to lead a department of Maintenance  personnel that includes engineers, planners and front line supervisors
• Familiar with reliability-centered maintenance practices & predictive maintenance tools, including but not limited to:  vibration analysis, thermography, lube analysis, ultrasonic analysis & failure analysis techniques
• Establish, maintain & support effective programs that will promote a sustainable, environmentally responsible process of manufacturing
• Performance manage all direct and indirect reports within the Maintenance Department in your area of responsibility
• Develop and maintain a positive partnership with union leadership to ensure sustainable business operations and results. Ensure that proper Union Notification is given when work is contracted out.
• Establish & maintain an open line of communications between Operations & Maintenance leadership to ensure necessary work is performed as needed to maintain safe & efficient operations.

Competencies

• Good verbal and written communications
• Leadership skills that include a proven ability to coach and develop team members to a higher level of performance.
• Ability to coach, counsel and lead a team of people
• Organizational Skills
• Problem Solving/Analysis
• Strong Technical Capability
• Results Driven
• Microsoft Office products experience and experience with SAP Enterprise system which includes Plant Maintenance management processes
• Reliability centered maintenance training
• Pulp and paper experience

Education and Experience

• A four (4) years undergraduate degree from an accredited college or university in a Technical or Engineering major preferred. 
• A minimum of ten (10) years of maintenance experience in an industrial setting or environment with a strong mechanical and/or electrical aptitude.
• A minimum of years (5) years of maintenance supervisory experience in a large heavy manufacturing environment is required.

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions).

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.