Coordinator, Pension

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Coordinator, Pension. This job is full-time permanent.

Overview: The HR Specialized Services Center's mission is to provide operational support to all human resources teams and employees. This includes employee lifecycle management, organizational management, and problem resolution, communicating effectively and exceeding customer expectations.

Reporting to the Supervisor of Pension Plans and Benefits, the Pension Plan Coordinator (CA and US) provides support for all matters relating to participants, data interfaces, HRIS changes (test and production environments), reconciliations and remittances.

Your Challenges:

• Collaborate with various stakeholders both inside and outside the organization, including human resources departments at different locations, service providers, center of expertise, payroll, accounting, and HRIS departments.
• Resolve issues that require in-depth investigation.
• Conduct analyses and research information.
• Validate data compliance system and produce data reports.
• Validate and execute data interfaces. Maintain the validity and accuracy of data. Make change requests to various human resources data management systems, determining test scenarios and validating results prior to transport to the production environment.
• Prepare and reconcile interfaces. Prepare payment requests.
• Develop process documentation and reference documents.
• Implement compliance and operational audits.
• Review supplier processes and examine exceptions or errors to ensure consistent demographic and payroll information.
• Support and assist internal and external auditors during annual audits.
• Respond to queries from various internal departments and provide assistance as required.
• Support the Canadian benefits team.

Your Skills:

• The ability to work effectively independently and in collaboration with various parties inside and outside the organization is essential.
• Analytical skills, quick decision-making and attention to detail.
• Be self-reliant and results-oriented, and committed to quality, service and customer satisfaction.
• Time management and prioritization skills.
• Ability to adapt to a changing environment.

Your Profile:

• College or university degree in administration, accounting, or a related field.
• At least two years' experience in pension plans or employee benefits, as well as technical experience with HRIS systems and processes and SAP.
• Enjoy working with numbers, performing data analysis, and implementing changes to human resources systems and interfaces.
• Advanced Microsoft Office skills (Excel, Word, Outlook, and PowerPoint)
• Be recognized for your problem-solving skills;
• Have a dynamic approach to communicating with your colleagues;
• Very good command of French and English* (spoken and written).
• This position requires daily interaction with our US subsidiaries.

What we are offering

• Competitive salary and annual bonus 
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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#corpo

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Human Resources