Sales Representative (Montreal)

Ariva, a wholly owned and operated Domtar business, offers a spectrum of best-in-class solutions to help businesses communicate, collaborate and compete more effectively.  Ariva builds on the rich heritage of the Domtar Distribution Group, Canada’s premier source for high quality paper, packaging, and graphic supplies.  But we’re much more than a paper distribution company.

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Lachine, (Quebec, Canada), is seeking talent to fill the position of Sales Representative (Montreal). This job is full-time permanent.

Reporting to the Director of Sales, you will be responsible for maximizing sales, profitability, growth and market penetration in a vast territory located in the province of Quebec, mostly in the Montreal area, effectively selling products from all our market segments: paper products, packaging products, digital and large format solutions.

Key responsibilities:

• Establish, develop and maintain business relationships with existing customers or prospects in their designated territory to generate sales
• Meet or exceed Ariva’s strategic objectives with professionalism while adhering to Domtar’s values: agility, caring, innovation.
• Expand existing territory by opening new accounts or developing inactive or non-existent accounts
• Develop and manage an action plan to ensure objectives are met. The “SMART” strategy is used to develop this action plan
• Prepare and submit activity and results reports
• Analyze current product offering and value-added products for existing or potential customers within their territory and determine value to the organization
• Resolve issues following customer complaints after investigation, elaboration of solutions, preparation of reports while working in close collaboration with our suppliers
• Coordinate sales efforts with Customer Service, Marketing, Sales Management, Warehouse, Logistics and Credit departments
• Work closely with the Customer Service and Merchandising teams to ensure that they are adequately informed about customer profiles, ongoing inquiries and product offerings, while providing a high level of support and maintenance of our day-to-day operations.

Education and professional expertise required:

• University degree or equivalent
• 3 to 5 years of sales experience
• Effective communication, conflict resolution and time management skills
• Dedicated individual looking to develop through in-depth training, and to grow and develop within the

    company

• Team player, customer-oriented, problem-solving skills, business acumen
• Professionalism, leadership, change management and influencing skills
• Bilingualism, both written and spoken
• Good knowledge of Microsoft Office Suite programs

  Our offer:

• Alternative Work Arrangements: hybrid remote work and flextime
• A modern and spacious environment
• Competitive compensation, including annual bonus plan
• A flexible insurance plan (life, medical, dental)
• An Employee and Family Assistance Program
• A pension plan with matching company contributions
• Employer-paid development and continuing education

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.  

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.