Superintendent, Reliability

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Kingsport, TN is seeking talent to fill the position of Reliability Superintendent.  This position is part of the Kingsport Packaging Mill’s Maintenance & Engineering Team and plays a critical role in the overall reliability and performance of manufacturing and infrastructure equipment. The Reliability Superintendent’s primary purpose is to lead the team of salary and hourly mechanical and electrical reliability employees to maintain and improve the mill’s asset base. 

Key Responsibilities

• Oversees day-to-day operations of salary reliability team, including but not limited to safety, scheduling, timekeeping, training / development, performance, appropriate behavior, coaching / counseling etc.
• Develops and executes vision and strategy on asset reliability and performance improvement through reliability best practices.
• Provides leadership, mentoring and training to all levels of the organization on the use and application of reliability practices and related tools.
• Develops and drives key KPI’s to track reliability performance across the mill.
• Collaborates with Operations Superintendent, Assistant Superintendent and other key personnel to plan work assignments, schedule projects, and determine cost estimates / budget.
• Identifies and implements improvements in process and equipment reliability across the Mill by working closely with Operations, Maintenance, Engineering personnel and Corporate resources to improve year over year results.
• Coordinates equipment and facility maintenance / repairs with Operations and other key personnel to minimize downtime and ensure work is safely completed in a timely manner; On time, on spec, on budget.
• Ensures the appropriate use of preventative and predictive technologies to drive the asset management strategy for the facility.
• Resolves complex technical and/or repair issues; drives standardization of repair procedures and troubleshooting.

Required Qualifications

• Minimum five (5) years reliability leadership experience; B.S. in Engineering
• Minimum three (3) years of demonstrated strong leadership skills and experience leading a reliability team in a manufacturing facility to achieve excellent results
• Minimum three (3) years of demonstrated experience utilizing Root Cause Analysis (RCA) or similar problem-solving tools to drive reliability improvements
• Ability to lead safety improvements through personal commitment and procedures; knowledge of industrial safety procedures and regulations
• Strong written, verbal, interpersonal, and listening communication skills
• Analytical, critical thinking, and proven problem-solving skills
• Proven success building a successful team
• Proficient planning, organization, and time-management skills
• Results focused and detail oriented

Preferred Qualifications

• Working degree of computer literacy, including computer-based maintenance software (SAP) and Microsoft Office
• Knowledgeable in areas of electrical, mechanical, hydraulic, pneumatic, and reliability
• Experience developing and managing predictive technology programs (including but not limited to vibration analysis, ultrasonic, motion amplification, PdMa (motor testing), and IR routes)
• Experience developing and managing preventative technology programs (including but not limited to lubrication and essential care routes)
• Experience in development and implementation of reliability training programs
• Knowledgeable on Asset Management and RCM Principles
• A licensed professional engineer (PE) would be an added advantage
• Rotating equipment troubleshooting aptitude
• Electrical equipment troubleshooting aptitude

Critical Competencies for Success

• Ability to efficiently and effectively lead reliability teams
• Ability to effectively develop reliability employees
• Ability to communicate effectively with employees at all levels within the mill
• High degree of collaboration with both Maintenance and Operations personnel
• Ability to interpret and apply principles of a Collective Bargaining Agreement (CBA)

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.