Facilities Maintenance Coordinator

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Fort Mill, (South Carolina, United States), is seeking talent to fill the position of Facilities Maintenance Coordinator. This job is full-time permanent.

Overview: The Facilities Coordinator, in partnership with and direction from the Facilities Manager, is responsible for providing on-site facilities management to more than 375 employees in two buildings. In addition to facilities support, this role will be responsible for the Fort Mill mailroom; distributing mail, receiving deliveries, and coordinating incoming and outgoing mail. The ideal candidate understands the importance of providing a safe, comfortable, and well‑maintained office environment while managing competing demands and delivering high-quality service.

Our Fort Mill campus operates Monday through Friday with regular business hours of 8:00am – 5:00pm. On occasion, this position may need to work outside regular hours of operation.

Your challenges: 

• Perform light‑duty troubleshooting, repairs, and maintenance to furniture, fixtures, and appliances.
• Manage, track, and delegate work orders to 3rd party service requests.
• Support vendors providing janitorial, flooring, painting, plumbing, food service, and related services.
• Provide support to employees and leaders with office/desk moves, including furniture placement, chair exchanges, workspace reconfigurations, as well as event set-up.
• Transport, install, repair, and adjust ergonomic equipment.
• Maintain inventory of workspace supplies and attic stock.
• Disconnect and reconnect break room equipment during janitorial deep cleans.
• Assist with secure document destruction and file purge projects.
• Perform routine checks of first aid cabinets and AED units.
• Support moves, event setups, and reconfigurations across campus.
• Conduct preventative inspections of floors, stairwells, exit doors, and building conditions.
• Update wall‑mounted clocks twice per year.
• Collect toner, batteries, and related recyclable materials from print rooms and prepare shipments for responsible landfill diversion.
• Receive, sort, and deliver incoming mail throughout the facility.
• Pick up and process outgoing mail and packages for USPS and FedEx.
• Operate FedEx Ship Manager and postage metering systems to properly weigh, prepare, and apply postage to outgoing items.
• Maintain inventory of mailroom supplies and reorder.
• Assist employees with mailing questions and shipping needs, including bulky package handling and mailings, as needed.
• Support cross-functional roles as needed

Your skills: 

• Highly organized, detail‑oriented, and able to multitask.
• Strong customer service mindset.
• Excellent communication and time‑management skills.
• Comfortable with twisting, bending, stooping, grasping, and standing.
• Ability to lift up to 50 lbs.
• Computer literate and comfortable with new software.
• Team‑oriented with a proactive, helpful attitude.
• Mechanical aptitude and maintenance repair ability.

Your profile:     

• High school diploma required; associate’s degree preferred.
• Minimum 3 years of office maintenance experience.
• Experience with mail processing and handling preferred.
• Experience with MS Outlook required.
• WISP, Angus, eMaint, Maximo or other CMMS experience preferred
• Preferred experience with FedEx Ship Manager, postage meters, Cisco Jabber and MS Teams.
• Prefer safety‑related training or certification.

#LI-onsite

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions).

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.