Training and Development Specialist

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Bennettsville, (South Carolina, United States), is seeking talent to fill the position of Training and Development Specialist. This job is full-time permanent.

Job Summary:

The Training & Development Specialist is responsible for enhancing individual and organizational performance across the Mill through the design, development, implementation, and evaluation of effective learning and training solutions. This role requires a continuous-improvement mindset and a strong understanding of instructional design principles, adult learning methodologies, and project management practices.

Reporting to the Human Resources Manager, the Training & Development Specialist will work closely with mill leadership, subject matter experts (SMEs), trainers, and employees to identify development needs, create engaging learning experiences, and support workforce capability growth. Success in this role requires excellent collaboration, communication, and organizational skills, along with the ability to manage multiple training initiatives while driving measurable business results.  This position plays a critical role in developing employee skills, supporting operational excellence, and fostering a culture of continuous learning throughout the Mill.

Key Responsibilities:

• Design, develop, implement, and evaluate instructional-led, virtual, and e-learning training solutions that support workforce upskilling and employee development
• Create and maintain training curricula, learning materials, job aids, and other educational resources
• Manage learning management system (LMS) content, assignments, reporting, and training records
• Stay current on emerging trends, technologies, and best practices in learning and development
• Support employee onboarding, orientation, annual training requirements, and recurring compliance initiatives
• Conduct training needs assessments and partner with departments to identify skill gaps and performance improvement opportunities
• Gather, analyze, and interpret data to determine learning needs and recommend appropriate development solutions
• Collaborate with mill leaders, SMEs, and trainers to develop and deliver effective learning programs.
• Measure and evaluate training effectiveness through feedback, assessments, and performance metrics.
• Promote a culture of continuous learning, knowledge sharing, and employee engagement
• Support special projects and other Human Resources initiatives as assigned

Qualifications/Professional Experiences:

• Bachelor’s degree in Education, Organizational Development, Instructional Design or related field; equivalent experience may be considered
• Minimum of three years of experience in training, education, learning and development, or a related field
• Experience developing and delivering training programs for adult learners
• Experience with e-learning platforms, authoring tools, and Learning Management Systems (LMSs)
• Proficiency in curriculum / instructional design and training material development
• Strong understanding of adult learning principles and effective facilitation techniques
• Ability to assess training needs and develop practical, business-focused learning solutions.
• Strong analytical, problem-solving, and decision-making skills
• Excellent written, verbal, and interpersonal communication skills
• Ability to work effectively independently and collaboratively across functions and organizational levels
• Strong planning, project management, and organizational skills with the ability to manage multiple priorities
• Advanced proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint
• High attention to detail and commitment to quality
• Demonstrated creativity, innovation, and a continuous improvement mindset
• Self-motivated, results-oriented, and customer-focused
• Demonstrated commitment to maintaining a safe and healthy work environment

Critical Competencies for Success

• Instructional design and curriculum development
• Adult learning theory and facilitation techniques
• Learning technology and LMS Administration
• Project management and execution
• Continuous improvement and problem-solving
• Training needs analysis
• Stakeholder collaboration and relationship building
• Performance improvement and training evaluation
• Stakeholder collaboration and relationship building
• Data analysis and reporting
• Effective written and verbal communication
• Organizational agility and adaptability
• Customer service and employee focus
• Influence and partnership across all level of the Mill and organization

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.