HRIS Analyst

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world. 

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth. 

Do you enjoy working with data and people? Do you like helping and resolving problems?  Do you see the importance and the potential of HR’s role in supporting optimal organizational and employee performance? If so, we have an opportunity for you.

The location in Richmond, British Columbia, Canada, is seeking talent to fill the position of HRIS Analyst. This HRIS Analyst will report to the HRIS Manager. It is a temporary full-time contract position for 20 months. Join our team and make a meaningful impact during this essential period!  

Your main challenges:
•    Configure, maintain, and operate systems (HR and Time Management) according to the business processes
•    Support users in the resolution of incidents when they occur, act as an expert in the investigation of the problem and facilitate its resolution
•    Perform quality assurance checks on system configuration until Production
•    Ensure the accuracy of data transferred (“interfaces”) between various systems (HR, Time Management, Payroll, Expense Management etc.) and troubleshoot interface errors
•    Create, change, and deactivate user accounts for HR system and Time and Management systems
•    Work with SAP SuccessFactors, UKG Pro Workforce Management (WFM) and/or third-party providers to keep up to date with monthly or biannual release systems specifications, managing systems changes, and communicating updates to impacted stakeholders
•    Prepare communications for planned system downtime
•    Execute standard reports and other complex tables
•    Create and update system processes, procedures and support documentation
•    Participate in research and development to enable continuing innovation

Your team:
You will be part of the Human Resources team, which provides functional expertise combining HR needs and processes with IT requirements. You will collaborate with multiple teams including users (HR, payroll, Compensation, Benefits), the IT team and external parties (SAP, UKG, consultants).

Your profile:
•    Bachelor’s degree in computer science, human resources, business administration or in any other related discipline, or a significant work experience in the field
•    Experience with SuccessFactors and/or UKG WFM (previously known as Dimensions) is a strong asset
•    Minimum of 3 years of professional experience in a similar position
•    Experience in project management
•    Experience in the unionized environment and in the application of collective agreements
•    Play an “interpreter” role in translating technical terms into understandable terms for non-technical users and vice versa
•    Excellent spoken and written communication skills 
•    Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)

Your skills:
•    Thoroughness and strong attention to detail to ensure data integrity
•    Ability to analyze quantitative and qualitative data
•    Excellent documentation and written communication skills (manuals updates, creation of support tickets, etc.)
•    Problem-solving and troubleshooting skills
•    Ability to explain technical concepts clearly and objectively
•    Ability to prioritize assignments and provide quality results on schedule or even ahead of schedule
•    Ability to adapt quickly to change
•    Ability to make the right decisions quickly by relying on experience and judgment, even without complete information or under pressure

The salary for this position is CAD $70K-$80K per year. Salary will be commensurate with ability, experience, and education.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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