IT Manager - Applications

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of IT Manager - Applications. This job is full-time permanent.

Job Summary: Domtar is seeking an experienced IT Application Manager to oversee its Wood Products application portfolio, which covers areas such as Geomatics, Forestry, Production, and Sales. Reporting to the IT Director, the Applications Manager will plan, coordinate, and manage the work of the applications team to ensure the live solution performs as expected and continuously evolves to meet business needs. You will work in collaboration with business stakeholders, local IT representatives, system analysts, corporate architects, and infrastructure teams. 

Your challenges:   

• Manage and motivate internal team members.  Be responsible for supporting their professional growth and development. 
• Collaborate with Business stakeholders to understand business challenges/opportunities and propose IT solutions to address them.  
• Manage the prioritization and execution of application work across the portfolio in collaboration with business users. 
• Perform resource capacity planning, oversee deliverables and communicate progress to business stakeholders regularly. 
• Define and drive the application roadmap and ensure solutions remain up-to-date and supported. 
• Collaborate with various IT groups such as Architecture, Infrastructure, Security to ensure solutions are aligned with the overall IT strategy. 
• Manage and optimize the working relationship with 3rd party vendors. 
• Manage budgets, forecasts, and accruals for work performed by 3rd party vendors. 
• Manage and optimize operational governance to perform, Incident, Change Request and Problem management, according to ITIL standards. 
• Oversee the quality of work performed by internal resources and 3rd party vendors.  Ensure deadlines and commitments are met. 
• Ensure work performed is executed according to SoX and relevant ITGC controls. 
• Be seen as a leader and innovator in this IT space. Develop a deep understanding of industry experience in order to influence and guide business stakeholders.     

Your profile: 

• Bachelor’s degree in computer science/ business administration or related discipline. 
• More than 5 years in a similar position or equivalent managerial experience. 
• Demonstrated career progression with a proven track record in a similar role. 

Your skills: 

• Excellent communication skills (English, French) and ability to effectively express technical concepts. 
• Proven experience in people management and leadership ability. 
• Strong planning and organizational skills. 
• Ability to work independently. 
• Ability to work creatively and analytically in a problem-solving environment. 
• Strong teamwork and interpersonal skills. 
• Ability to handle and prioritize multiple tasks in a fast-paced team environment. 
• In-depth knowledge of the wood products industry, including production processes, supply chain management, and market trends is considered an asset. 
• Experience with industry-specific software and applications used in wood products planning, manufacturing and distribution is considered an asset. 

What we are offering

• Competitive salary and annual bonus 
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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Information Technology