Director, Strategic Communications

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of Director, Strategic Communications. This job is full-time permanent.

Job Summary:

The Director of Strategic Communications is responsible for shaping and executing Domtar’s comprehensive communication strategies to elevate the company’s brand, enhance employee engagement, and strengthen relationships with key stakeholders. Reporting to the Vice President of Global Communications, this role ensures consistency and alignment across internal and external communications, while positioning Domtar as a trusted industry leader.

The Director oversees internal communication programs that inspire and connect employees, develops executive messaging in partnership with senior leadership, and manages media relations, including serving as a spokesperson in regular matters and as needed, during crisis. They play a pivotal role in driving the implementation of Domtar’s brand strategy, ensuring authenticity and consistency across all platforms and initiatives.

Additionally, the Director mentors and leads a high-performing team of five, fostering a collaborative and innovative culture, and works closely with internal leaders and external partners to align messaging with strategic business objectives. This role requires expertise in media relations, brand stewardship, executive communications, and strategic advising, as well as the ability to navigate complex communication challenges with clarity and influence.

Key Responsibilities:

• Communications: Provide strategic and day-to-day direction to team regarding all internal and external communication content and channels
• Media Relations: Manage Domtar’s media relations activities, including local incident response, and crisis communications response
• Management: Provide direction and support to communications and public affairs team as well as consultants and agencies

Professional Experiences and Qualifications:

• Bachelor’s degree in Communications, Journalism or related field; Master's degree preferred
• Bilingual (French and English)
• 7-10 years of relevant experience
• Minimum of 5 years of experience managing strategic projects, developing communications plans, writing press releases, and creating content calendars
• Internal and External Communication preferred

Critical Compentencies:

• Leadership
• Change Agility
• Communication, written and verbal (French and English)
• High Standards
• Initiative and Integrity
• Organizing and Planning
• Problem Solving and Decision Making
• Diplomacy
• Conflict Management
• Creativity

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 
 
Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

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