Training & Development Leader

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Kingsport Packaging, (Tennessee, United States), is seeking talent to fill the position of Training & Development Leader. This job is full-time permanent.

This role demonstrates a forwarding thinking approach to the planning and coordinating of training activities, ensuring alignment with, and support of, job family needs and goals.  This involves heavy collaboration with job family leaders, trainers, SME’s, etc., to ensure operator training continues to progress and shift teams continue to grow and evolve.  The incumbent will develop and implement training materials as necessary with a focus on continuous improvement.  The incumbent drives and tracks skill inventory as the main KPI for the role.

Key Responsibilities

• Analysis and identification of needed skills within job families and shift teams, in accordance with the collective bargaining agreement (CBA).
• Development of training schedules and timelines for individuals, shift teams and job families.
• Develops and/or updates training materials as necessary, ensuring document control.
• Develops and coordinates the process for individual task block qualification (skill checks, written components, simulations, online testing, etc.)
• Coordinates schedules and timing for trainers, trainees, SME’s, etc.
• Develops and maintains training tracking tools.  Tracks training progress and communicates status to leadership. 
• Coordinates performance reviews and trainee feedback.
• Communicates any trainee deficiencies to leadership and assists with action planning and execution as necessary.
• Assists in the coordination of maintenance training to include both internal and external sources.  
• Partners with local agencies for the administration of the Mill’s Maintenance Apprenticeship program.
• Identifies training KPI’s and evaluates the overall training system’s outcomes and efficiencies. 
• Organizes and leads weekly training committee meetings to ensure training plans are in place and being followed
• Identifies roadblocks in the training process and helps develop plans to resolve
• Directs the hourly training specialists on each of the crews

Required Qualifications

• A 4-year bachelor’s degree in a relevant field from an accredited university or equivalency of demonstrated experience
• Previous work experience in a manufacturing environment
• Proven success in building collaborative relationships
• Excellent written, verbal and interpersonal communication skills
• Proficient planning and organization skills
• High degree of computer literacy to include MS Office

Preferred Qualifications

• Knowledge of paper mill operations and job tasks performed; Process Engineering background highly preferred.
• 5+ years experience developing and implementing a training plan/system for a manufacturing facility. 
• Certification in facilitation, adult learning techniques, etc.
• Working knowledge of change management principles
• Experience in a union environment

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 

 
Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.