Director, Reliability

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Fort Mill, (South Carolina, United States), is seeking talent to fill the position of Director, Reliability. This job is full-time permanent.

The Director of Reliability will develop and communicate vision on asset reliability and performance improvement through reliability better practices. This individual will collaborate with Business Unit Mill Managers, Maintenance Managers, other business leaders and peers across the division to create, implement and execute a system-wide reliability program to drive a culture of asset performance, cost management, and drive towards continuous improvement.

The Director will provide leadership, mentoring and training to all levels of the organization on the use and application of Reliability Better Practices and related tools.

Responsibilities will include:

• Develop, maintain and communicate key KPIs to track reliability performance across the Business Unit.
• Collaborate with mills and corporate resources to develop reliability roadmaps for all the Paper and Packaging manufacturing sites.
• Collaborate with Continuous Improvement and Asset Optimization specialists in elaborating and maintaining standards on problem-solving and technical better practices for improvement of asset reliability.
• Plans need to address gaps identified in certain locations to improve reliability practices.
• Select and coordinate company-wide training around reliability related competencies.
• Manage the reliability functional team.
• Support the major outage management process and other key reliability processes.
• Provide guidance and vision on the Reliability portion of the ERP (SAP-PMMM)

The Director of Reliability will build and manage the Central Reliability Team to support the mills and enable the asset reliability roadmap. The individual will have oversight over multiple program and project teams to help the Paper and Packaging Business Unit achieve the Reliability objectives.

Key Responsibilities

• Creating and communicating Reliability vision, strategy and tactics
• Coordinating training and knowledge improvement for employees and leaders
• Collaborating with and providing coaching to Reliability leaders and other Manufacturing leaders across the organization.
• Managing, coaching and supporting direct reports the pursuit of Reliability goals
• Monitoring and interacting with industry specialists to source out better practices and leading-edge knowledge and technology to improve Reliability and Performance

Job Characteristics

• Reliability and Maintenance for all Paper and Packaging manufacturing facilities

Required Education/Professional Experiences

• Bachelor’s degree in engineering
• Reliability Certifications

Preferred Education/Professional Experience

• Advanced training/degree on Reliability management, Reliability processes

• Lean six-sigma certification

• 15-20 years of experience in reliability field with at least 10 years in a leadership role, ideally with oversight over multiple facilities in Pulp and Paper or other heavy industry.

Critical Competencies

• Subject Matter Expert in Reliability
• Demonstrated leadership in reliability with management experience in unionized environment.
• Demonstrated ability to create a collaboration mindset with stakeholders.
• Demonstrated ability to manage multiple and complex projects and priorities, ability to pivot when priorities change.
• Strong communication abilities, ability to produce and deliver presentations to senior management.

You will be required to successfully complete a selection process that could include interviews, an employment background check, a pre-employment drug and alcohol screen, reference verifications, aptitude tests (for some positions), and a fitness-for-duty test (for some positions). 

 
Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status.  We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.

Once your application has been submitted, you will receive a confirmation email.  If you are selected to interview, you will be contacted by a member of our Human Resources team.  

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.